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PRIVACY POLICY

Last updated: 27 April 2026

INTRODUCTION

Campo Maximo respects your privacy and is committed to protecting your personal data.

 

This Privacy Policy explains how we collect, use, store, share and protect personal data when you visit our website, submit an enquiry, join our mailing list, register interest in Campo Maximo, contact us, interact with our pre-opening campaigns, or use future Campo Maximo digital services.

 

Campo Maximo is currently in its pre-opening phase. During this phase, we may collect information from people interested in the project, including players, teams, clubs, academies, hotel guests, fans, sponsors, suppliers, travel partners, media partners and strategic partners.

 

This Privacy Policy applies to the website available at www.campomaximo.com and any related Campo Maximo website, landing page, form, digital campaign or online service that links to this Privacy Policy.

WHO WE ARE

The data controller responsible for your personal data is:

 

Legal name: Campo Maximo S.L
Trading name: Campo Maximo
Registered address: Calle Anfora 811 - 03189 Orihuela, Alicante
Tax identification number / CIF / NIF / VAT number: B22555528
Commercial Registry details: B22555528
Email: privacy@campomaximo.com
General contact email: info@campomaximo.com

 

For the purposes of this Privacy Policy, “Campo Maximo”, “we”, “us” or “our” refers to the legal entity identified above.

WHAT PERSONAL DATA WE COLLECT

We may collect the following categories of personal data.

 

Identity and contact data

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This may include:

  • first name

  • last name

  • email address

  • telephone number

  • WhatsApp number

  • country of residence

  • preferred language

  • organisation, company, club, academy or team name

  • job title or role

 

Enquiry and interest data

 

When you complete a contact form or enquiry form, we may collect information about:

  • whether you are a player, fan, hotel guest, team manager, sponsor, supplier, travel partner, media partner, investor or other type of contact

  • your areas of interest

  • your expected travel or engagement window

  • group size

  • preferred services or experiences

  • sponsorship or partnership interests

  • supplier category

  • travel package interests

  • commercial or operational requirements

  • your message or enquiry details

 

Marketing and communication data

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This may include:

  • your marketing preferences

  • your consent to receive updates

  • your communication preferences

  • records of emails or messages sent to you

  • whether you opened or interacted with our communications, where lawful and technically enabled

 

Website and technical data

 

When you visit our website, we may collect technical information such as:

  • IP address

  • browser type and version

  • device type

  • operating system

  • approximate location derived from technical data

  • pages viewed

  • date and time of access

  • referring website or campaign

  • cookie identifiers

  • analytics data, where permitted

 

For more information, please see our Cookie Policy.

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Commercial and transaction data

 

Once Campo Maximo begins offering products, bookings, memberships, services, packages, tickets, vouchers, merchandise or other paid items, we may collect information relating to:

  • orders

  • bookings

  • payments

  • refunds

  • invoices

  • delivery or fulfilment information

  • purchased products or services

  • payment status

 

Payments may be processed by third-party payment providers such as Revolut, Shopify Payments or other approved providers. We do not normally store full card details on our own systems.

 

App, guest and player experience data

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If Campo Maximo launches a mobile app, member area or personalised guest/player experience, we may process information such as:

  • itinerary details

  • stay information

  • match times

  • event times

  • appointments

  • meal information

  • transport schedules

  • team or competition information

  • guest preferences

  • player statistics

  • notification preferences

  • feedback and reviews

 

The exact data processed by the Campo Maximo app will be described in the relevant app privacy notice or updated version of this Privacy Policy.

 

Special category data

 

We do not intentionally collect special category data through the general website forms unless this is clearly requested for a specific purpose.

 

Special category data may include health information, dietary restrictions that reveal health or religious information, injury information, accessibility requirements, biometric data or other sensitive information.

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If Campo Maximo later offers wellness, physio, medical, recovery, fitness, accessibility, youth academy or player-performance services, we may need to collect limited special category data. Where required, we will request your explicit consent or rely on another lawful basis under applicable data protection law.

HOW WE COLLECT YOUR PERSONAL DATA

We may collect your personal data when:

  • you visit our website

  • you complete a contact or enquiry form

  • you join a mailing list

  • you request information about Campo Maximo

  • you register interest in stays, tours, events, training camps, tournaments, sponsorships or partnerships

  • you contact us by email, phone, WhatsApp, social media or another channel

  • you interact with our campaigns or advertisements

  • you purchase or reserve a product, service or experience in the future

  • you use a future Campo Maximo app or member area

  • a club, academy, company, travel partner or team manager provides your information as part of a group enquiry or booking

WHY WE USE YOUR PERSONAL DATA AND OUR LAWFUL BASES

We process personal data only where we have a lawful basis to do so.

Purpose
Personal data used
Lawful basis
Handling legal claims or disputes
Relevant account, enquiry, transaction and communication data
Legitimate interests and legal obligation
Managing feedback and reviews
Identity, stay, booking, experience and feedback data
Legitimate interests and/or consent where required
Website security and fraud prevention
Technical and security data
Legitimate interests and legal obligation
Improving our website and digital services
Technical and analytics data
Consent for non-essential cookies; legitimate interests for essential security data
Complying with accounting, tax and legal obligations
Identity, transaction and invoice data
Legal obligation
Processing payments and refunds
Identity, transaction and payment status data
Contract and legal obligation
Providing products, services, bookings or purchases in the future
Identity, contact, order, booking and payment data
Contract
Managing sponsor, supplier, travel partner or media enquiries
Identity, organisation and enquiry data
Legitimate interests and/or steps prior to a contract
Prioritising high-value commercial enquiries
Enquiry, organisation, commercial and timing data
Legitimate interests
Segmenting enquiries by audience type
Identity, enquiry, interest and commercial data
Legitimate interests
Sending newsletters and marketing updates
Identity, contact and marketing preference data
Consent, or legitimate interests where legally permitted
Managing pre-opening interest
Identity, contact, interest and timing data
Legitimate interests
Responding to enquiries
Identity, contact and enquiry data
Legitimate interests and/or steps prior to a contract
MARKETING COMMUNICATIONS

You will only receive marketing communications from Campo Maximo where you have consented to receive them or where we are otherwise permitted to contact you under applicable law.

 

Marketing communications may include:

  • pre-opening updates

  • Campo Maximo project news

  • opening announcements

  • early access offers

  • event, tournament or match information

  • accommodation and hospitality packages

  • app launch information

  • sponsor, supplier or partner updates

  • merchandise, membership or ticket information

 

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us at privacy@campomaximo.com

 

Withdrawing marketing consent does not affect the lawfulness of communications sent before the withdrawal.

LEAD SCORING AND PERSONALISATION

To manage enquiries efficiently, Campo Maximo may categorise or prioritise enquiries based on information you provide, such as your audience type, organisation, group size, area of interest, commercial relevance, timing or request for follow-up.

 

This helps us route enquiries to the correct team and respond appropriately.

 

This process is used for internal prioritisation and does not produce legal or similarly significant effects for you. You may object to this processing at any time by contacting us.

 

If we later introduce more advanced automated decision-making or AI-based personalisation that produces legal or similarly significant effects, we will update this Privacy Policy and provide any required information and choices.

WHO WE SHARE YOUR PERSONAL DATA WITH

We may share personal data with trusted third parties where necessary for the purposes described in this Privacy Policy.

These may include:

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  • website hosting and website platform providers, including Wix

  • ecommerce providers, including Shopify

  • payment service providers, including Revolut or other payment processors

  • email marketing and CRM providers

  • analytics and advertising providers, where consent has been given

  • IT, cybersecurity and cloud service providers

  • data integration and operational data platform providers

  • professional advisers, including lawyers, accountants, tax advisers and auditors

  • insurers

  • banks and financial service providers

  • suppliers, operational partners or travel partners where needed to respond to an enquiry or provide a service

  • public authorities, regulators, courts or law enforcement bodies where required by law

 

We require service providers that process personal data on our behalf to protect your personal data and process it only according to our instructions and applicable law.

INTERNATIONAL TRANSFERS

Some of our service providers may process personal data outside the European Economic Area.

 

Where personal data is transferred outside the European Economic Area, we will take steps required by applicable data protection law. These may include relying on an

adequacy decision, standard contractual clauses, additional safeguards or another lawful transfer mechanism.

 

You may contact us for more information about international transfer safeguards where applicable.

HOW LONG WE KEEP YOUR PERSONAL DATA

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required by law.

 

Indicative retention periods are:

Data category
Retention period
App, stay, booking or event data
As described in the relevant service terms or app privacy notice
Legal claims or dispute records
For the period necessary to establish, exercise or defend legal claims
Cookie consent records
For the period required to demonstrate consent and manage preferences
Website analytics data
According to the retention settings of the analytics tool and cookie consent choices
Transaction, invoice and payment records
For the legally required tax, accounting and commercial retention period
Marketing contacts
Until you unsubscribe or withdraw consent, plus suppression records to respect your preference
General website enquiries
Up to 36 months after last meaningful interaction

We may anonymise data so that it can no longer identify you. Anonymous data may be used for statistical, planning, operational or research purposes.

YOUR DATA PROTECTION RIGHTS

Subject to applicable law, you may have the following rights:

  • the right to access your personal data

  • the right to rectify inaccurate or incomplete personal data

  • the right to request erasure of your personal data

  • the right to restrict processing

  • the right to object to processing based on legitimate interests

  • the right to data portability

  • the right to withdraw consent at any time where processing is based on consent

  • the right not to be subject to unlawful automated decision-making

  • the right to lodge a complaint with a supervisory authority

 

To exercise your rights, contact us at privacy@campomaximo.com

 

We may need to verify your identity before responding to a request.

 

You also have the right to lodge a complaint with the Spanish Data Protection Authority:

Agencia Española de Protección de Datos - AEPD
www.aepd.es

CHILDREN AND YOUNG PEOPLE

Campo Maximo’s general website is not directed at children under 14.

 

If we collect personal data relating to children or young players in connection with academies, camps, tournaments, bookings or team activities, we will do so with

appropriate safeguards and, where required, consent from a parent, guardian, club, academy, school, federation or other authorised person.

 

Parents or guardians may contact us at privacy@campomaximo.com

SECURITY

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

 

However, no website, app or electronic communication system is completely secure. You should take care when sending sensitive information online.

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or services, including social media platforms, ecommerce providers, payment providers, video platforms or partner websites.

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We are not responsible for the privacy practices of third-party websites or services. Please review their privacy policies before providing personal data to them.

CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time.

 

The latest version will always be published on this page with the date of last update. Where changes are significant, we may notify you by email or through another appropriate method.

CONTACT

For privacy questions, requests or complaints, contact:

 

Campo Maximo
Email: privacy@campomaximo.com
Address: Calle Anfora 811 - 03189 Orihuela, Alicante

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